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Customs Clearance

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This service allows customers to declare and obtain clearance for the movement of goods in and out of the emirate of Dubai under the following regimes:
  1. Import
  2. Export
  3. Transit
  4. Transfer
  5. Temporary Admission

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This service allows cargo handlers to request to move consolidated cargo to their customs controlled premises for de-consolidation further release subject to subsequent customs declaration clearance


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This service allows customers to book for scheduling Customs inspection for their cargo


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This service allows carriers/agents to submit Cargo Information (Documents, Manifest,..etc.) to Dubai Customs

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This service allows customers to extend the period of temporary admission of goods for an additional period according to the terms and conditions

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This service allows sharing information with Dubai Customs for public safety and help exposing corruption, suspicious activities or malpractices. It encourages community members to help Dubai Customs in maintaining the security and stability of society. The Identity of the submitter is kept secret according with the regulations of Dubai Customs


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This service provides technical opinions to customers through a specialized work teams in several areas as follow:

  • Customs Tariff
  • Rules of Origin
  • Trade Agreements
  • Suspended Customs Duties
  • Customs Valuation
  • ​Prohibited and Restricted Goods
  • Customs Notices


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This service allows customers to appeal any decision issued by Dubai Customs to resolve any dispute in the following areas:

  • Customs Cases
  • Customs Tariff
  • Rules of Origin
  • Trade Agreements
  • Suspended Duties
  • Customs Valuation
  • Claim Refund and Forfeiture
  • Restricted and Prohibited Goods


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This service provides the ability to request for a classification of a commodity according to the unified customs tariff of the GCC countries