Service Description


Appeal on Customs Decision

This service allows customers the opportunity to appeal any decision issued by Dubai Customs that does not fulfill their needs. This service is the first step to be followed in order to find a way to challenge the decision provided by customs. The customer can submit a request to appeal to resolve any issue in the following areas: • Appeal Decisions on Customs Tariff and Prohibited and Restricted Goods • Appeal Decisions on Origin and Economic Agreements • Appeal Decisions on Legal Cases