Dubai Customs Privacy and Security Policies

Dubai Customs is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this privacy and security statement to share and explain the current information management practices on our websites.

The handling of all personal information by Dubai Customs departments and entities is governed by the UAE and Dubai privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business with the government electronically.
When you visit our websites, we will not collect your personal information unless you choose to use and receive online products and services that require it. For transactions with government organizations involving credit cards, government systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.
Our web server automatically collects your IP address when you visit our site (your IP address is your computer's unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to help diagnose problems with our server and to compile statistics on site usage.
Some Dubai Customs Web sites use cookies. Cookies are generally used to make it more convenient for users to move around our Web sites. If you choose, they may be used to 'remember' your password and make it easier and faster to log-in to certain sites. These types of cookies need to be stored on your computer's hard drive. Cookies used by the government are encrypted to make the information in cookies unreadable to anyone except the government department with which you are dealing.
Your personal information is available only to the government employees who have a need to know it. It will not be available for public inspection without your consent. Also, no site user information will be shared, sold, or transferred to any third party without your prior consent. Access is given only to those qualified professionals who provide Dubai Customs services consistent with your interactions with our site.
Dubai Customs has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Dubai Customs employees follow a firm wide security policy. Only authorized Dubai Customs personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information. Dubai Customs policy is to use secure socket layer technology for the protection of information submitted through web forms. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Some of our Web sites link to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside Web site, you are leaving a Dubai Customs Web site and our information management policies no longer apply. Before you click through to another site, you should read that site's privacy notice, since we have no control over and take no responsibility for information that is submitted to, or collected by other sites
We may revise this Privacy Policy from time to time. If we make a change to this policy, we will post changes to the Privacy Policy on our Site Only. Your continued use of this Site constitutes your agreement to this Privacy Policy.

If you doubt that your privacy is being compromised, do:
1- Close all tabs and windows you are browsing
2- Change your password immediately
3- Inform us through by filling the  Webmaster form or call +971-04-4176428
If you have any questions about this privacy statement, the practices of, or your dealings with this site, you can contact us. We try to answer all inquiries within a reasonable time, but may not always be able to do so.