Service Description


Submit Trade Intellectual Property Complaint

This service allows customers to file a complaint on Intellectual Property infringement or Trade Agency
Service Delivery Procedure:
  1. Submit the application through all available channels
  2. Pay service fees
  3. Receive a notification of accomplishment
Service Delivery Time:
Available around the clock (Online and Mobile Web)
Refer to customer happiness centers working hours (Center)
Service Fees:
AED 2000.00
AED 5000.00 (Security Deposit)
AED 500.00 ( In case of Urgent Request )
AED 1000.00 ( In case of Complaint is filed during Holidays)
AED 20 Knowledge and Innovation fees will be added on top of any service costs AED 50 and above
Required Documents:
  • Complaint Letter
  • Registration Certificate at the Ministry of Economy
Service Completion Time:

1 Working Day

Terms and Conditions:
  • A Security Deposit shall be paid in case the complaint is submitted by the Customer
  • Security Deposit is refundable if the complaint is valid