Contact Customs Customer Care

To contact us with your compliments, comments, and enquiries please complete the Customer Care Form or contact us through any method listed below:


Tarjim Service

Dubai Customs launched TARJIM service, where clients can submit their complaints in their own native languages with a choice of 7 different languages (Spanish, French, Chinese, Persian, Indian, Urdu and Russian) in addition to Arabic and English through email client.relations@dubaicustoms.ae or fax +9714 417 6316. Dubai Customs will reply for complainant in the same language of submitted complaint.​ ​