Ali Bin Gilaita receives Dubai Customs Shield from Nadia Kamali
Dubai Customs, within the framework of mutual cooperation and exchange of experience with all Dubai government departments, received a visiting delegation from Knowledge and Human Development Authority at Dubai overviewed HRD's operating systems at Dubai Customs and the mechanism of each organizational unit as per designed within the organizational structure. the delegation was also shared an idea about the employees performance management system, recruitment & training plan, requirements & criteria for grades promotion & approval of applications and SRS system mechanism which adopted in the Depart through "Tanafus" program which designed with aim of motivating performance improvement of employees.
Nadia kamali, (acting) Executive Director of HR Division at Dubai Customs stressed on the importance of enhancing such communications with the government departments across the country to exchange experience in areas of seeking best business practices, especially, in the field of human resources, outlined that Dubai Customs always endeavors to develop, train and qualify skills and employees and also adheres to improve rate of emiritisation through recruiting best national efficiencies, this practically, by the end of the first quarter of this current year has reached to record 82%.
the delegation was also during the visit was briefed about the Training and Development Program of the Section by introducing the Career Path and Succession Planning (selection of future leaders). The Training and Development Program is to outline the requirements and process need to follow for maintaining continued career process and move from one grade and level to another better one. The delegation was introduced the background of Employees Relations Section which is mainly responsible for facilitating and carrying out services for the employees, including, rolls, medical and government services such as issuance of salary certificates, health insurance cards, services related to Pension Authority, transference of residence visas for the new recruited employees and procedures for sick leave & absence permits. The delegation was also overviewed with the efforts of the Section on the implementation of the Human Resources Law of Dubai Government in relation to violation regulations with intention of maintaining and uplift with excellent work process at the level of Dubai Customs
During the meeting, The female employees at Human Resources briefly introduced the program of development and improvement of employees performance, namely, employees performance management recycle, SRS & its objectives, measurement of employees productivity, in addition to Dubai Customs' emiritisation compliance in respect of administrative, managerial and specialized functions, the Dept planning in areas of emiritisation and coordination with the Authority, educational institutions and electronic recruitment sites with aim of attracting Emirati Nationals and participation in the employment exhibitions. the visiting delegation was also acquainted with Corporate Suggestions System (Bader) and mechanism of receiving suggestions from employees, suggestions categories and rewards for the participants.
the meeting was attended by HR (acting) Executive Director Nadia Kamali along with managers from Human Resources, namely, Iman Saleh, Senior Manager of Organizational Structure, Amna AL Suaidi, Senior Manager of Talent Management, Mariam ALGaisi, Senior (acting) Manager of Employees Relations. From the Knowledge and Human Development Authority at Dubai, the delegation was led by Ali Bin Ghalaita, Head of Government Relations along with Mariam Gaed, Coordinator of HR Recruitment and Planning, Alia ALNahwai, HR Administrative at the end of the meeting, Nadia Kamali honored the delegation by granting Dubai Customs’ memorial shield to Knowledge and Human Development Authority in Dubai