Husam Jumaa participating in the Forum
Under the theme of “Power of Knowledge to Promote the International Trade and the Prosperity of World Economy” and with the participation of Dubai Customs, the fifth World Customs and Trade Forum kicked off in China from the period 24th to 25th November, 2011. More than 400 high level delegates from customs and business, international organizations and customs administrations, as well as managers from multinational corporations, diplomatic community, policy-makers and many others gathered at the two-trade event to discuss topics including the customs-trade partnership and management of customs administrations.
Mr. Hussam Jumaa Mohammed, Head of the Corporate Business Architect Section at Dubai Customs represented the Department in the Forum. He discussed a working paper under the title of “Model of the Knowledge Department and the Promising Corporation at Dubai Customs”. The presented working paper covered the experience of Dubai Customs in relation to the spread of knowledge and defined concept of the promising corporation, its factors and key features. Mr. Hussam emphasized that one of the key objectives of Dubai Customs is to focus on the documentation and spreading of knowledge amongst employees to ensure wise investment of intellectual capitals in the process of immediate decision-making, supporting effective corporate performance, providing solutions for improvement, creativity and innovation towards achieving the future corporation.
Mr. Hussam also explained that the Department has carried out a number of initiatives in relevance to spread of awareness culture and involvement of employees compliance with knowledge. The initiative programs encompassed an intensive intranet awareness program via the intranet, regular organization of awareness workshops, training program and launch of knowledge website.
Mr. Hussam reiterated that the objective of implementing knowledge management is to target corporate performance development, depending basically on continued and consistent efforts to supporting and promoting knowledge availability, explaining that in its context, the connotation of a promising corporation implies: a corporation that provides learning facilities to all employees to prepare it for sustainable change and improvement towards achieving the challengeable objectives of itself, individuals and the entire community in which it operates, taking into account that the needs for learning increase when the indications of productivity, quality and performance level decline.
Mr. Hussam has also discussed the (B2G) service which is considered one of the most advanced Customs services in the field of e-business transactions delivered to its customers and it helps to enable the external systems to communicate online with Mirsal2 system which means linking the clients systems to Dubai Customs Mirsal2 without the need of human intervention. He also explained the main features that have been achieved and the benefits, especially, in respect of reducing time, cost and efforts in a way that attracting all customers to promptly join this e-service which is seen a clear example for effective strategic partnership between the government and private sectors along with the enhancement of economic status and business activities in the UAE
Through the system, clients can submit their customs declarations of the shipment once in their own internal systems and then automatically transfer the entire declarations into Mirsal2
At the end of the Forum, a discussion session was conducted and the Dubai Customs representative shared in the interview, replying to all questions raised by the attendees from business leaders and officials. The participants praised Dubai Customs effective interaction and ascertained that the working-paper presented by Dubai Customs is one of the best implemented practices.