The Customs Development Division at Dubai Customs has earned the CIO 50 Award 2014 for the fifth successive year, in recognition of its efforts to integrate customs requirements with the latest IT solutions.
The award was handed to Mr. Jumaa Al Ghaith, Executive Director, Customs Development Division, Dubai Customs, during the awards ceremony held recently on the sidelines of the CIO 50 Forum. The event was attended by Middle East-based companies from both the public and private sectors. This award is granted to commemorate the top organizations that use information technology in the most innovative ways to deliver business value to clients.
Al Ghaith remarked that Dubai Customs received the CIO 50 Award for its successful transformation into a 100% smart services provider. Indeed, DC was proclaimed in October last year the first fully smart government department. “Since the very launch of m-Government initiative by His Highness Shaikh Mohammed bin Rashid Al Maktoum, UAE Vice-President, Prime Minister and Ruler of Dubai; Dubai Customs adopted an accurate and comprehensive approach to delivering mobile-enabled services, particularly focusing on every detail that made the smart transformation smooth and efficient,” said Al Ghaith.
“We are proud to have won this prestigious award which underlines the efforts of Dubai Customs to improve and integrate IT innovations into customs operations by promptly responding to government initiatives; therefore offering top-notch services to our customers,” Al Ghaith said cheerfully. He added that facilitating the flow of goods and passengers, with strict control of cargo shipments to ensure protection of the local and international community and economies from the ill-intentioned attempts of smugglers and customs violators is another beneficial aspect of introducing the smart services.
Dubai Customs focused on incorporating and implementing world-class standards related to smart services delivery, as approved by Dubai Model Center. These SMART standards include: Seamless, Multichannel, Accessible, Reliable and Timely. DC is committed to offering customers a unique experience in using services that are smart in every aspect and in the complete and accurate smart approach of delivering services.
The CIO 50 Award recognizes the top 50 government and private organizations in the Middle East region, whose ground-breaking IT projects have had positive impact on their local business community.