Great Place to Work®, the global authority on workplace culture, ranks Dubai Customs among top 10 Best Workplaces in the Middle EastTM 2021. In the largest collection of employee experiences in the Middle East, thousands of employees from across the region were surveyed to determine the Best WorkplacesTM.
More than 450 private and public organizations competed to be on the list. This recognition is based on confidential survey data assessing employee experiences of trust, innovation, company values and leadership. Companies are also evaluated on how well they are creating a For AllTM workplace experience, inclusive of all employees no matter who they are or what they do. This year, COVID-19 brought physical and mental well-being front of mind for both employers and employees.

Commenting on the achievement, Mohammed Al Ghaffari, Executive Director, Human Resources, Finance and Administration Division said; “Dubai Customs is committed to continually and sustainably enhancing and developing its workplace boosting levels of positivity and happiness among its employees. Following and inspired by the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai we all work together in order to make Dubai Government the happiest workplace in the world and to fulfil the national uncompromising plans including the UAE Centennial 2071.
“The human capital is the most important asset and the top success factor in every organization. Being recognized among the top best places to work reflects our dedication and hard work in providing a happy and positive work environment to our employees. At the same time, we highly appreciate the hard work of our employees because without their dedication this achievement wouldn’t have come true.”
In the same vein, Eman Al Tahir, Head of Corporate Culture at Dubai Customs said; “The organization applies the world’s best practices to ensure a happy and competent workplace following the aspirations and vision of Dubai Government. This was translated into the implementation of a number of bold projects and plans in HR management.”
Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting, and insights they need to make strategic people decisions. Everything they do is driven by the mission to build a better world by helping every organization become a great place to work For AllTM.