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Customs Clearance

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This service allows clients or passengers to declare and obtain clearance for the movement of goods in and out of the emirate of Dubai under the following regimes: 1.Import 2.Export 3.Transit 4.Transfer 5.Temporary Admission
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This service allows clients to book for scheduling Customs inspection for their cargo
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This service is provided to the agents to request manifest issuance (Export Manifest or Empty Manifest) for the vessels leaving from Creek Customs Office.
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This service allows carriers/Agents to clear any discrepancies found in the submitted cargo information
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This service allows customers to extend the period of temporary admission of goods for an additional period according to the terms and conditions
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This service is specifically designed for parties wishing to share intelligence information with Dubai Customs for public safety and to help expose corruption, suspicious activities or malpractices. This service is meant to encourage community members to help Dubai Customs in maintaining the security and stability of society. The Identity of the submitter is kept secret according with the regulations of Dubai Customs.
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This service provides recommendations and technical opinions to clients through a competent work teams in several areas and as per customer needs, and both of internal department and customers can benefit from this service The focus of these recommendations and technical opinions covers the below areas: • Customs Valuation • Customs Tariff • Origin and Economic Agreements • Suspended Duties • Prohibited and Restricted Goods • Intellectual Property Right (For IPR legal cases) • Customs Procedures
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This service allows customers to appeal any decision issued by Dubai Customs. This service is the first step to be followed in order to find a way to object a decision, client can appeal to resolve any dispute in the following areas: • Appeal Decisions on Customs Tariff • Appeal Restricted and Prohibited Goods • Appeal Decisions on Origin and Economic Agreements • Appeal Decisions on Legal Cases • Appeal Decisions on Suspended Duties • Appeal Decisions on Customs Valuation
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This service provides the ability to request for a classification of a commodity according to the unified customs tariff of the GCC countries
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This service enables customers to conduct an electronic search for a tariff item according to the unified tariff schedule of the GCC countries
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This service allows carriers/Agents to submit Cargo Information (Documents, Manifest, ...etc.) to Dubai Customs.