Dubai Customs held its monthly 5th client recognition ceremony of 2019 to honor best performing clients and businesses in various categories. As a token of appreciation to the outstanding clients, and following directives of the Director General of Dubai Customs, Ahmed Mahboob Musabih the event has turned into a monthly celebration instead of an annual occasion.
Abdullah Mohammed Al Khaja, Executive Director of Customer Management Division thanked all its corporate clients including traders and local and global firms for their innovative ideas and suggestions that contributed to a better customs performance and more streamlined product and service offering.
In his opening speech at the ceremony, Al Khaja said:
“We spare no effort in enhancing our communication ties with our clients and cooperating with them to further develop our world class customs services. In 2018 Dubai Customs topped the list of government departments on the client happiness meter scoring 98%. This record wouldn’t have been hit without the fruitful partnership with you, which encourages us all the time to keep evolving and developing following the wise vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai.”
He added:
“In fulfilment of the objectives of the UAE Vision 2021 and Dubai Plan 2021, Dubai Customs encourages innovation and novelty and prepares well for EXPO 2020 relying on the continuous support from our valued clients who provide us with brilliant ideas and suggestions. This helps us grow and take on great projects and initiatives such as the Authorized Economic Operator (AEO), which, under the aegis of the Federal Customs Authorities, provides member companies with a number of benefits and privileges. There are 55 member companies in the program, and a mutual recognition agreement was signed with South Korea, and now we are working on signing a similar one with China.”
A total of 23 companies received shields of appreciation in the presence of a host of business representatives, senior executives and heads of departments and customs centers.