As a token of appreciation to its outstanding clients, Dubai Customs held its monthly second client recognition ceremony of 2019 to honor best performing clients and businesses in various categories.
Dubai Customs thanked all its corporate clients including traders and local and global firms for their innovative ideas and suggestions that contributed to a better customs performance and more streamlined product and service offering.
In his opening speech at the ceremony, Ahmed Mahboob Musabih, Director General of Dubai Customs said:
“We spare no effort in enhancing our communication ties with our clients and cooperating with them to further develop our world class customs services. In 2018 Dubai Customs topped the list of government departments on the client happiness meter scoring 97.49%. this record wouldn’t have been hit without the fruitful partnership with the clients which encourages us all the time to keep evolving and developing following the wise vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai.”
He added:
“In fulfilment of the objectives of the UAE Vision 2021 and Dubai Plan 2021, Dubai Customs encourages innovation and novelty and prepares well for EXPO 2020, with continuous support from our valued clients who provide us with brilliant ideas and suggestions. This helps us grow and take on great projects and initiatives such as the Authorized Economic Operator (AEO), which, under the aegis of the Federal Customs Authorities, provides member companies with a number of benefits and privileges. There are 55 member companies in the program, and a mutual recognition agreement was signed with South Korea, and now we are working on signing a similar one with China.”
Dubai Customs has recently launched the ‘Virtual Stock Guarantee’ facility for licensed companies and customs warehouses in Dubai Free Zones. The new facility was developed by Dubai Customs to support re-export activity from free zones to global markets and to provide the means to help Dubai maintain a leading position and turn into a world economic capital. This initiative is the first of its kind in the world.
More than 18,000 companies based in 24 free zones and 37 customs warehouses can benefit from the Virtual Stock Guarantee facility, in addition to customs warehouse companies willing to use it to re-export their goods solely through Dubai’s air and sea ports, and the UAE land ports of exit.
The honoring ceremony was attended by a host of business representatives, senior executives and heads of departments and customs centers. Top performing companies received shields of appreciation.