Dubai Customs crowned its achievements of 2018 by attaining the 2nd Organisation-Wide Innovation Award from the Global Organizational Excellence Congress, hosted by Abu Dhabi in December 2018.
Ahmed Abdul Salam Kazim, Director of Strategy and Corporate Excellence at Dubai Customs, Hussain Al Fardan, Dubai Customs’ Innovation Center senior manager and the team Received the grand award shield.
The 2nd Organisation-Wide Innovation Award was held in Abu Dhabi, UAE, 10-12 December 2018 as part of the Global Organisational Excellence Congress. The Congress, attended by 1,300 delegates, was hosted by the Abu Dhabi Chamber of Commerce and Industry and supported by key partners, the Centre for Organisational Excellence Research (COER), Asia Pacific Quality Organisation and the Global Benchmarking Network.
Commenting on the occasion, Ahmed Mahboob Musabih said:
“We keep evolving. With this volatile market, you have to keep moving and developing. These achievements are a reflection of the wise vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai of turning innovation into an integrated methodology that involves all parts of the workplace. The result is 94 grand awards for Dubai Customs including 69 international awards and 25 local ones”.
Ahmed Abdul Salam Kazim, Director of Strategy and Corporate Excellence at Dubai Customs said:
“The year 2018 was a special one for Dubai Customs as we worked hard to spread the innovation culture internally and externally. More than 100 local and international organizations visited us for benchmarking. More than 20,000 ideas were submitted by employees through Dubai Customs different channels. Out of these, 25% were feasible and this is the highest percentage of feasible ideas that Dubai Customs reaches since the establishment of its innovation systems”.
Kazim added that they launched 22 innovation initiatives in 2018 which included 16 new innovations, which led to 17 awards. A total of 30 visits and networking events were organized with other government and private sector organizations.
On his part, Hussain Al Fardan, Dubai Customs’ Innovation Center senior manager said:
“We launched the Innovation Oasis in 2018 to serve as an incubator for innovators, and we launched the first Innovation Mondial to support and encourage innovation at its earliest stages. We were strongly present in the Knowledge Summit, the international Customs Innovation Exhibition, and Gitex. We won in the Ideas America and Ideas UK, and many other awards”.