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Submit RAFED Information
Dubai Customs Services
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Submit RAFED Information
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Service Name
Submit RAFED Information
Description
This service is specifically designed for parties wishing to share intelligence information with Dubai Customs for public safety and to help expose corruption, suspicious activities or malpractices.
This service is meant to encourage community members to help Dubai Customs in maintaining the security and stability of society.
The Identity of the submitter is kept secret according with the regulations of Dubai Customs.
Bundle
N/A
Relationship Type
From Government to Business
From Government to Individuals
Service Type
Transactional
Service Hierarchy
Sub Service
Service Interconnection
N/A
Service Limitation
N/A
Service Delivery Procedure
1. Submit the application through all available channels
2. Receive a notification of submission
Service Delivery Time
Available around the clock (Online and Mobile Web)
Service Delivery Channel
Website
Mobile Web
E-Mail: Rafed@dubaicustoms.ae
Direct Line: 800RAFED/80072333
SMS: 2888
Target Category
Companies
Individuals
Service Fees
No Fees
Service Completion Time
Immediate
Required Documents
None
Terms and Conditions
None
eService Link
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شهادة أيزو 9001
معيار نظام إدارة الجودة
شهادة أيزو 14001
معيار نظام إدارة البيئة
نظام إدارة الصحة والسلامة المهنية 18001
معيار الصحة والسلامة المهنية
شهادة أيزو 20000
معيار خدمات تقنية المعلومات
شهادة أيزو 27001
معيار أمن تقنية المعلومات
معيار المساءلة الاجتماعية 8000
معيار المساءلة الاجتماعية
شهادة أيزو 10001
معيار رضا المتعاملين
شهادة أيزو 10002
معيار التعامل مع شكاوي العملاء
شهادة أيزو 10015
معيار إدارة جودة التدريب
شهادة أيزو 31000
معيار إدارة المخاطر
المعيار الدولي للخدمة المتميزة
معيار تميز الخدمات
ISO 9001
Standard for Quality Management System
ISO 14001
Standard for Environmental Management System
OHSAS 18001
Standard for Occupational health and safety
ISO 20000
Standard for IT Services
ISO 27001
Standard for IT Security
SA8000
Standard for Social Accountability
ISO 10001
Standard for Customer satisfaction
ISO 10002
Standard for handling Customer complaints
ISO 10015
standard for trainings
ISO 31000
Standard for Risk management
TISSE
Standard for service excellence
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