Dubai Customs Services

Dubai Customs delivers several services at all the customs centres scattered around Dubai, including customs clearances services, electronic services offered to clients as well as passengers’ services at the emirate’s air, sea and land ports. The customs department also provides clients, traders, companies and all sectors with all the necessary assistance to facilitate and improve their businesses.Following is the list of services:


SERVICES FOR BUSINESSES	REGISTRATIONS AND LICENSING Register Business Join Client Accreditation Record Trade Agency Record Trade Mark Open Customs Duty Account License Customs Warehouse CUSTOMS CLEARANCE Submit Customs Declaration Request Customs Opinion Appeal on Customs Decision Book Customs Inspection Export Manifest Clear Cargo Discrepancies Request Goods Classification	CLAIMS & REFUND Submit claim Pay Customs CLIENTS CARE Request Letters and Certificates Request Reports Request Awareness and Training Submit Suggestion or Complaint Submit Enquiry or Compliment Contact Director General	COMPLIMENTARY SERVICES Track Declaration Status Track Customs Case Status Search HS Code VIEW CUSTOMS INFORMATION Submit RAFED Information Permitted Goods Prohibited and Restricted Goods Customs Offences
SERVICES FOR INDIVIDUALS	VIEW CUSTOMS INFORMATION Permitted Goods Prohibited and Restricted Goods Customs Offences	VIEW CUSTOMS PROCEDURE Personal Effects Clearance Procedure Declaring Money Procedure
SERVICES FOR TRAVELLERS	VIEW CUSTOMS PROCEDURE Refund Procedure for Travellers Declaring Money Procedure Exhibition Goods Requirements for Travellers Duty Payable on Excess Quality/Value for Travellers	VIEW CUSTOMS INFORMATION Permitted Goods Prohibited and Restricted Goods Customs Offences	SELF DECLARATION Passenger Deposit Refund Procedure Temporary Admission of Exhibition Goods Accompanying Passenger CUSTOMS DUTIES Permitted Luggage & Items Duty Payable for Excess Quantity and Value

SERVICES FOR BUSINESSES

REGISTRATIONS AND LICENSING

CUSTOMS CLEARANCE

CLAIMS & REFUND

CLIENTS CARE

COMPLIMENTARY SERVICES

VIEW CUSTOMS INFORMATION

SERVICES FOR INDIVIDUALS

VIEW CUSTOMS INFORMATION

VIEW CUSTOMS PROCEDURE

SERVICES FOR TRAVELLERS

VIEW CUSTOMS PROCEDURE

VIEW CUSTOMS INFORMATION

SELF DECLARATION

CUSTOMS DUTIES

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This website is maintained by Dubai Customs

ISO 9001	Standard for Quality Management System
ISO 14001	Standard for Environmental Management System
OHSAS 18001	Standard for Occupational health and safety
ISO 20000	Standard for IT Services
ISO 27001	Standard for IT Security
SA8000	Standard for Social Accountability
ISO 10001	Standard for Customer satisfaction
ISO 10002	Standard for handling Customer complaints
ISO 10015	standard for trainings
ISO 31000	Standard for Risk management
TISSE	Standard for service excellence

Dubai Customs Services

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Dubai Customs Services

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