Submit RAFED Information


Service Name Submit RAFED Information
This service is specifically designed for parties wishing to share intelligence information with Dubai Customs for public safety and to help expose corruption, suspicious activities or malpractices. 
This service is meant to encourage community members to help Dubai Customs in maintaining the security and stability of society.
The Identity of the submitter is kept secret  according with the regulations of Dubai Customs.
Bundle N/A
Relationship Type
From Government to Business
From Government to Individuals
Service Type Transactional
Service Hierarchy Sub Service
Service Interconnection N/A
Service Limitation N/A
Service Delivery Procedure
​1. Submit the application through all available channels
2. Receive a notification of submission
Service Delivery Time

​Available around the clock (Online and Mobile Web)

Service Delivery Channel
Mobile Web
Direct Line: 800RAFED/80072333
SMS: 2888
Target Category
Service Fees

No Fees

Service Completion Time Immediate
Required Documents


Terms and Conditions


eService Link