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  Finance and Refund
  - Pay Bills or Fines
  - Submit Refund Claim
  Certificates and Reports
  - Request Vehicle Clearance Certificate
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  - My Vehicle Clearance

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/ > Dubai Customs > DUBAI CUSTOMS SERVICES > SERVICES FOR BUSINESSES

Dubai Customs Services

BUSINESS

INDIVIDUAL

SERVICE STATUS TRACKING

Dubai Customs Procedures

Declaration and Clearance
- Terms & Definitions
- Import
- Export
- Free Zones
- Customs Warehouse
- E-Clearance
- Transit & Transshipment
- Certificate for Means of Transport
- Postal
- Inspection Procedures - Gold
Finance
- Persons To Contact
- Customs Duty Credit Account - CDR
- Standing Guarantee Account - SG
- Seaport Automation System - SAS
- Refund
- Account Payable
Registration and Licensing
- Customs Client Code
- No Objection Certificate
- Customs Representative Card
- Customs Broker Authorization
- Open Accounts
- Clients Accreditation
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Valuation Dispute
Public Auction
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Dubai Customs is considered one of the first leading government departments to adopt integrated electronic business environment where services are electronically delivered and at the same time ensuring higher quality service delivery standards. Most of Dubai Customs eServices are currently delivered through Dubai Trade Portal, www.dubaitrade.ae (This link will open an external website in a new window which will be in another language), and comprise of the following:

REGISTRATION AND LICENSING

Request Business Registration
Request Customs Warehouse License
- Request Customs Warehouse License Renewal
- Request Customs Warehouse License Cancellation

CLIENT PROGRAMS

Join Accreditation Program
Join Authorized Economic Operator Program

INTELLECTUAL PROPERTIES

Request Trade Agency Recording
Request Trade Mark Recording

CUSTOMS CLEARANCE

Submit Customs Declaration
- Request Customs Declaration Amendment
- Request Customs Declaration Cancellation
Request Cargo Transfer
- Request Cargo Transfer Amendment
- Request Cargo Transfer Cancellation
Book Customs Inspection
- Request Customs Inspection Amendment
- Request Customs Inspection Cancellation
Request Export Manifest
- Request Export Manifest Amendment
- Request Export Manifest Cancellation
Submit Cargo Information
- Clear Cargo Discrepancies
Request Temporary Admission Extension
Submit RAFED Information
Request Customs Opinion
Appeal Customs Decision
Request Goods Classification
Search HS Code

FINANCE AND REFUND

Request Duty Account
- Request Duty Account Amendment
- Request Duty Account Top-up
Pay Bills or Fines
Submit Refund Claim
- Request Refund Claim Amendment
- Request Refund Claim Cancellation

CERTIFICATES AND REPORTS

Request Client Clearance Certificate
Request Goods Landing Certificate
- Request Goods Landing Certificate Amendment
Request Vehicle Clearance Certificate
- Request Vehicle Clearance Certificate Duplicate
- Request Vehicle Clearance Certificate Cancellation
Request No Objection for Customs Broker
Request No Objection from Special Tasks
Request FZ Invoice Issuance Authorization
Request VAT Registration Certificate
Request Customs Transactions Report
Request Client Statement Account
Request Trade Statistics Report

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e-Suggest
e-Complain

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Website last updated on 17/02/2020

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Website last updated on 17/02/2020

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شهادة أيزو 9001	معيار نظام إدارة الجودة
شهادة أيزو 14001	معيار نظام إدارة البيئة
نظام إدارة الصحة والسلامة المهنية 18001	معيار الصحة والسلامة المهنية
شهادة أيزو 20000	معيار خدمات تقنية المعلومات
شهادة أيزو 27001	معيار أمن تقنية المعلومات
معيار المساءلة الاجتماعية 8000	معيار المساءلة الاجتماعية
شهادة أيزو 10001	معيار رضا المتعاملين
شهادة أيزو 10002	معيار التعامل مع شكاوي العملاء
شهادة أيزو 10015	معيار إدارة جودة التدريب
شهادة أيزو 31000	معيار إدارة المخاطر
المعيار الدولي للخدمة المتميزة	معيار تميز الخدمات

ISO 9001	Standard for Quality Management System
ISO 14001	Standard for Environmental Management System
OHSAS 18001	Standard for Occupational health and safety
ISO 20000	Standard for IT Services
ISO 27001	Standard for IT Security
SA8000	Standard for Social Accountability
ISO 10001	Standard for Customer satisfaction
ISO 10002	Standard for handling Customer complaints
ISO 10015	standard for trainings
ISO 31000	Standard for Risk management
TISSE	Standard for service excellence

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