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People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

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Government Partnership & CSR
​The CSR Department has been established inline with our full integration as a part of the Community Affairs and Government Partnership Division. The department oversees Dubai Customs’ compliance, risk management, environmental management, and social contribution initiatives.  It formulates related plans, provides support, and monitors progress.
Corporate Social Responsibility (CSR) integrates marketplace, workplace, environment and community concerns with business operations in interaction with the stakeholders. For Dubai Customs, Corporate Societal Responsibility means going beyond our core function of law and order to carry out initiatives and activities for the society's benefit. Besides keeping our country safe and secure, we are constantly encouraged to help contribute further to our society. The very basis of Dubai Custom’s CSR policy is to honor the United Nations Universal Declaration on Human Rights and the elementary ILO conventions and to encourage and assist our stakeholders to do the same. Our commitment to CSR is demonstrated and continuously improved by emphasizing the importance of values, business ethics and good working conditions for sustainable growth. We develop and operate our networks in accordance with best environmental practices.
Our overall economic objective is to build a strong economy and a fair society, where there is opportunity and security for all. We are committed to delivering a strong economy based not just on high and stable levels of growth and employment but also on high standards of environmental care. We promote fairness alongside flexibility and enterprise, to ensure that everyone can take advantage of opportunities to fulfill their potential. Dubai Customs is committed to conducting its affairs in a socially responsible manner and to maintaining the highest standards of business ethics. Our aim is to treat all the Company’s Stakeholders (including shareholders, host governments, partners, employees, contractors, suppliers and the communities where we work) fairly at all times and to respect cultural, national and religious diversity. We also endeavor to have a positive social impact in the countries with which we operate by minimizing the environmental impact related to our operations, generating government income and working in partnership with local communities to promote sustainable welfare initiatives.
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