News and Reports Detail


Passenger Operation Department, Airport Terminal 2 Hosts Delegation of Strategic Partners to View Smart Services, Latest Innovations 


In order to view Dubai Customs’ latest innovations and smart services applied in airport terminals, a delegation of strategic partners visited DC’s Passenger Operations Department in Airport Terminals.
Representing DC, the delegation was received by ‏Falah Al Samak, Director of the Customs Operations Department for Terminal 2, Ahmed Shahdad, Inspection Manager at DXB Terminal -2, and a number of inspection officers and Heads of Departments. Along with representatives from FlyDubai, Dnata, and Directorate General of State Security, the delegation  included Lieutenant, Fahad Al-Shemily from General Department of Airports Security, Captain, Ismail Al-Hosani from Passport Control Department at Dubai Airport, and Moosa Miran, Head of Terminal 2- Operations.


Al Samak as well as Shahdad comprehensively explained the smart services provided by Dubai Customs at the airport. During the meeting, the guests watched a film about smart services and a presentation about the concept of smart inspection table. Then, they went to view the smart table and how it works. The guests also hailed the smart services provided by Dubai Customs at the airport terminals in order to speed up the procedures and boost passenger’s satisfaction. This is part of DC’s strategy to adopt highly creative and innovative approaches in all areas of work.