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People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

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Tarjim Service

Dubai Customs launched TARJIM service, where clients can submit complaints in their own native languages with a choice of 7 different languages (Spanish, French, Chinese, Persian, Indian, Urdu and Russian) in addition to Arabic and English, through Email: 1886@dubaicustoms.ae or Fax: 04 417 6316. Dubai Customs will reply to all complaints in the same language they have been lodged.

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