Contact Center

 

 

Dubai Customs Contact Center wishes to bridge efforts with its clients in order to remove obstacles and setbacks clients. You can reach us on:

       - Toll Free: 80080080
       - Outside UAE: +971 80080080
 

Fax: +971 4 417 6431
Email: contact@dubaicustoms.ae

 

New IVR
 
 
  
 

After the client calls the toll free number 80080080, they will have to choose the desired language:

• Press 1 for Mirsal2 & Customs Services, this option is for all services of Dubai Customs
• Press 2 for Suggestions and Complaints
• Press 3 for Sahem Service
• Press 4 for Dubai Customs Departments. (Press 1 for HR Department, Press 2 for Community Partnership)
• Press 5 for General Inquiries
• Press 0 for Operator

Smart services are also available through mobile phones 24/7.

​​​​​​​​​​​​