Accessibility

People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

Text resize:

Use the buttons below to increase or decrease the text size:

Contrast:

Click on icon to change color.

Contrast Button

Read Speaker:

Listen to the content of the page by clicking play on ReadSpeaker.

Sound Button

Shortcut Keys:

  • Services for Business:

    Alt + B
  • Services for Individual:

    Alt + I
  • For Menu:

    Alt + M
  • For Bookmark:

    Ctrl + D
Contact Center

 

Dubai Customs Contact Center wishes to bridge efforts with its clients in order to remove obstacles and setbacks clients. You can reach us on:

       - Toll Free: 80080080
       - Outside UAE: +971 80080080
 

Fax: +971 4 417 6431
Email: contact@dubaicustoms.ae

 

New IVR
 
 
  
 

After the client calls the toll free number 80080080, they will have to choose the desired language:

• Press 1 for Mirsal2 & Customs Services, this option is for all services of Dubai Customs
• Press 2 for Suggestions and Complaints
• Press 3 for Sahem Service
• Press 4 for Dubai Customs Departments. (Press 1 for HR Department, Press 2 for Community Partnership)
• Press 5 for General Inquiries
• Press 0 for Operator

Smart services are also available through mobile phones 24/7.

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