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People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

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Director General's Message

​​​​​​ ​Welcome to the Dubai Customs Website

Dear Visitor..​

Dubai Customs is keen to keep pace of the digital transformation witnessed by the United Arab Emirates in all spheres. With that in mind, Dubai Customs is pleased to present its new website to our customers, partners and the public enabling them to easily and seamlessly access all trade and customs services and facilities. This supports our mission of trade facilitation and community protection on the path towards global leadership. The launch of this new revamped website coincides with the UAE’s golden jubilee that marks 50 years of continuous economic and social development. 

The website is a key channel for delivering Dubai Customs’ smart services, which represents an advanced achievement along the path of smart digital transformation. Such transformation includes the transition to the use of blockchain technology to boost foreign trade through the cross-border e-commerce platform introduced by Dubai Customs to strengthen Dubai’s status as a global logistics hub for cross-border e-commerce operations by motivating e-commerce companies to establish their e-logistics distribution centers in Dubai. 

transformation of all aspects of life in our society represents a major step in Dubai's advancement to become the world's first digital economic capital, in fulfillment of the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to work towards achieving the goals of UAE Centennial 2071, which is the roadmap for the development of the UAE in the next 50 years in order to consolidate its position as a global model for growth and development that all countries can emulate. 

Dubai Customs expects that the new website will result in better engagement with customers and the public and will drive forward the comprehensive electronic, smart development of our services and operations in order to meet the needs of traders and investors through of a level of service that exceeds their expectations.

Ahmed Mahboob Musabih
Director General of Dubai Customs

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