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People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

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Personal Effects Clearance Procedure

​​Personal-Use Goods

If the imported items are for personal use purposes; they shall be duty exempted after inspection by Customs officers. In case the inspectors find out that these goods are brand new and in commercial quantities, a 5% Customs duty shall be levied thereon.

Required documents from the importer:

  • Passport or Emirates ID copy
  • Residency visa copy
  • A list of the imported goods


New and Used Vehicles:

You can import a new or a used car in accordance with import regulations. If the vehicle is imported via a shipping company, the following documents shall be required:

  • Original invoice
  • Packing list
  • Bill of lading
  • Passport or Emirates ID copy

If imported by a private person, the following documents shall be required::

  • Passport copy
  • Invoice

The imported vehicle will be evaluated by Customs Valuation Department and inspected by Customs officers, upon which Customs duty shall be levied at 5% of its value.​​​​​​

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