Accessibility

People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

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Personal Effects Clearance Procedure

​​Personal-Use Goods

If the imported items are for personal use purposes; they shall be duty exempted after inspection by Customs officers. In case the inspectors find out that these goods are brand new and in commercial quantities, a 5% Customs duty shall be levied thereon.

Required documents from the importer:

  • Passport or Emirates ID copy
  • Residency visa copy
  • A list of the imported goods

 

New and Used Vehicles:

You can import a new or a used car in accordance with import regulations. If the vehicle is imported via a shipping company, the following documents shall be required:

  • Original invoice
  • Packing list
  • Bill of lading
  • Passport or Emirates ID copy

If imported by a private person, the following documents shall be required::

  • Passport copy
  • Invoice

The imported vehicle will be evaluated by Customs Valuation Department and inspected by Customs officers, upon which Customs duty shall be levied at 5% of its value.​​​​​​




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