Submit Customs Declaration


Service Name Submit Customs Declaration

This service allows customers to declare and obtain clearance for the movement of goods in and out of the emirate of Dubai under the following regimes:

  1. Import
  2. Export
  3. Transit
  4. Transfer
  5. Temporary Admission
Relationship Type
From Government to Business
From Government to Individuals
Service Type Transactional
Service Hierarchy Sub Service
Service Interconnection
Request Business Registration
Service Limitation N/A
Service Delivery Procedure
1. Submit the application through all available channels
2. Pay service fees
3- Receive notification of approval on accomplishing the declaration
Service Delivery Time

Available around the clock (Online and Mobile Web)
Refer to customer happiness centers working hours (Center)

Service Delivery Channel
Customs Center 
Website (Companies)
Mobile Web (Companies)
B2G (Companies)
Target Category


Service Fees

Fees vary according to the customs declaration type and shipping channel:

  1. Import: AED 15.00 – AED 100.00
  2. Export: AED 15.00 – AED 100.00
  3. Transit: AED 15.00 – AED 80.00
  4. Transfer: AED 80.00
  5. Temporary Admission: AED 100.00

For more details, see the Services Guide - Appendix(B)

AED 20 Knowledge and Innovation fees will be added on top of any service costs AED 50 and above

Service Completion Time
2 Working Hours
Required Documents
  • Invoice
  • Packing list
  • Certificate of Origin
  • Permit from restriction entities

Terms and Conditions


eService Link