Publications – Sustainability Report

The Dubai Customs Annual Sustainability Report represents our efforts and Corporate Social Responsibility (CSR) practices, detailing our economic, social, and environmental activities and performance.

The report is always based on the guidelines from Global Reporting Initiative (GRI), and maps our commitment to implementing and encompassing CSR within our strategies and activities.​

​The report, depicted with statistical, diagram tables and pictures, offers an overview of Dubai Customs sustainability efforts, implementation of our policies and practices towards corporate responsibility. It focuses on our core business as a public service organization and describes our activities, which take into consideration the well-being of the society, economy, and the environment in which we operate.

We publish our Annual Sustainability Report so that our stakeholders can gain an understanding of the opportunities and challenges that we experience with regard to the environment, society, market and our employees. It is a means to transparently share our values and activities that we engage in to become a responsible organization. We aim to lead by example in the Arab Region and strongly feel that being a state owned organization, we have a bigger responsibility to make others realize what are the best practices in this area. Since 2008, the report has always been released in Arabic and English versions to ensure local and global outreach. As part of our environmental conservation efforts, only a limited number of copies have been printed; however, all the reports are available for download and detailed study.

Please download our sustainability report here: 

SustainabilityReport20209370 KB 10/26/2021 11:01 AMSustainabilityReport2020.pdf 
SustainabilityReport20196070 KB 9/20/2020 12:05 PMSustainabilityReport2019.pdf 
SustainabilityReport20189183 KB 12/25/2019 2:22 PMSustainabilityReport2018.pdf 
SustainabilityReport201710543 KB 12/25/2019 1:53 PMSustainabilityReport2017.pdf 
SustainabilityReport20164962 KB 11/28/2019 10:30 AMSustainabilityReport2016.pdf 
SustainabilityReport20153183 KB 11/28/2019 10:30 AMSustainabilityReport2015.pdf 
SustainabilityReport20145801 KB 2/19/2018 11:36 AMSustainabilityReport2014.pdf 
SustainabilityReport201346804 KB 2/19/2018 12:11 PMSustainabilityReport2013.pdf 
SustainabilityReport20124780 KB 2/19/2018 11:39 AMSustainabilityReport2012.pdf 
SustainabilityReport20113591 KB 2/19/2018 11:36 AMSustainabilityReport2011.pdf 
SustainabilityReport20102459 KB 2/19/2018 11:36 AMSustainabilityReport2010.pdf 
SustainabilityReport20093672 KB 2/19/2018 11:36 AMSustainabilityReport2009.pdf 
SustainabilityReport20082667 KB 2/19/2018 11:37 AMSustainabilityReport2008.pdf