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Ajman Municipality and Planning Department briefed on Dubai Customs experience in the Suggestions System 

The Suggestions and Complaints Department at the Strategy and Corporate Excellence Department received a visiting delegation from the Municipality and Planning Department of Ajman.

 Hussein Al Fardan, Suggestions and Complaints Section Manager received the guest delegation which comprised Asma Saif Al Humrani, Corporate Marketing Section Manager, Maryam Hamad Al Shamsi, Training and Vocational Development Section Manager and Hiba Mohammed AL Falasi, Head of the Suggestions Unit.

 Al Fardan delivered a presentation on DC experience in encouraging employees and clients to innovate and generate new ideas and suggestions. He also stated that, “Dubai Customs succeeded in developing an innovative methodology aimed at motivating the spirit of creativity within staff and clients by adopting even the simplest of the presented suggestions.”

The visit comes in line with the vision of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and from his statement at the third Government Summit 2015 “Innovation in governments will change the way of our thinking and open up new horizons for all government departments”.