Sign In
Loading
Skip to main content
White Logo Dubai Government
Dubai Customs

Accessibility

People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

Text resize:

Use the buttons below to increase or decrease the text size:

Contrast:

Click on icon to change color.

Contrast Button

Read Speaker:

Listen to the content of the page by clicking play on ReadSpeaker.

Sound Button

Shortcut Keys:

  • Services for Business:

    Alt + B

  • Services for Individual:

    Alt + I

  • For Menu:

    Alt + M

  • For Bookmark:

    Ctrl + D
Dubai Customs
mega-menu-logo
Search within:
Quick Search
Search for:
Categories:
close
Dubai Customs
mega-menu-logo
Track your service status
العربية
Track your service status

Security and privacy policy

​​​​Dubai Customs Privacy and Security Policies
​

OUR COMMITMENT


Dubai Customs is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information ​secure and have created this privacy and security statement to share and explain the current information management practices on our websites.

The handling of all personal information by Dubai Customs departments and entities is governed by the UAE and Dubai privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business with the government electronically.
 
COLLECTION & USE OF INFORMATION
When you visit our websites, we will not collect your personal information unless you choose to use and receive online products and services that require it. For transactions with government organizations involving credit cards, government systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.
 
COLLECTION OF IP ADDRESS

Our web server automatically collects your IP address when you visit our site (your IP address is your computer's unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to help diagnose problems with our server and to compile statistics on site usage.

 
USE OF COOKIES
Some Dubai Customs Web sites use cookies. Cookies are generally used to make it more convenient for users to move around our Web sites. If you choose, they may be used to 'remember' your password and make it easier and faster to log-in to certain sites. These types of cookies need to be stored on your computer's hard drive. Cookies used by the government are encrypted to make the information in cookies unreadable to anyone except the government department with which you are dealing.
 
PROTECTION OF INFORMATION
Your personal information is available only to the government employees who have a need to know it. It will not be available for public inspection without your consent. Also, no site user information will be shared, sold, or transferred to any third party without your prior consent. Access is given only to those qualified professionals who provide Dubai Customs services consistent with your interactions with our site.
 
SECURITY
Dubai Customs has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Dubai Customs employees follow a firm wide security policy. Only authorized Dubai Customs personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information. Dubai Customs policy is to use secure socket layer technology for the protection of information submitted through web forms. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
 
THIRD PARTY WEBSITE
Some of our Web sites link to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside Web site, you are leaving a Dubai Customs Web site and our information management policies no longer apply. Before you click through to another site, you should read that site's privacy notice, since we have no control over and take no responsibility for information that is submitted to, or collected by other sites
 
CHANGES TO THIS POLICY
We may revise this Privacy Policy from time to time. If we make a change to this policy, we will post changes to the Privacy Policy on our Site Only. Your continued use of this Site constitutes your agreement to this Privacy Policy.

DISPUTES
If you doubt that your privacy is being compromised, do:
1- Close all tabs and windows you are browsing
2- Change your password immediately
3- Inform us through by filling the  Webmaster form or call +971-04-4176428
 
CONTACT US
If you have any questions about this privacy statement, the practices of, or your dealings with this site, you can contact us. We try to answer all inquiries within a reasonable time, but may not always be able to do so.

 

 
Website last updated on
dots
rotate

For an optimal experience please
rotate your device to portrait mode