Customer Care

Dubai Customs boasts 22 Customer Service Centers geared at delivering the best customer experience in Customs centers, providing topnotch services to cater to the needs of all clients and attend to their calls and inquires.

DC places utmost importance on customer care; hence the launch of mobile-enabled services accessible around the clock through smart devices.

Dubai Customs also has a keen eye for continuous improvement to deliver high-quality state-of-the-art services to its customers, welcoming any remarks, suggestions or complaints as a basis for taking customer service to the next level.​