People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.
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Dubai Customs boasts 22 Customs Centers geared at delivering the best customer experience in Customs centers, providing topnotch services to cater to the needs of all clients and attend to their calls and inquires.
DC places utmost importance on customer care; hence the launch of mobile-enabled services accessible around the clock through smart devices, besides the Toll Free: 80080080.
Dubai Customs also has a keen eye for continuous improvement to deliver high-quality state-of-the-art services to its customers, welcoming any remarks, suggestions or complaints as a basis for taking customer service to the next level.
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