People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.
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It includes all government employees whose work nature demand field work, such as officers, inspectors and policemen, as well as civil defence, firefighters, tourist guides, nurses, engineering and agriculture technicians, drivers and machinery operators and the like. Cycle 15 / 2012
It includes employees who present innovative and nonconventional works (project, invention, initiative), which are measurable and applicable. Cycle 15 / 2012
This category aims to motivate and reward leaders of service improvement teams who demonstrate exceptional skills in leading the improvement team to apply the principles of Dubai Model for Government Services.
Dubai Customs won the Award for the Best Sustainability Report for the year 2014 hosted by Asian Confederation of Businesses, India and Partnered by Gulf Medical University, UAE. This was the fourth cycle for this award where more than 250 organizations participated from different parts of Asia & GCC
Dubai Customs won the Silver Award for The Best Workplace Practices in the 7th Annual Global CSR Summit and Awards, held in 2015 in Yogyakarta, Indonesia. This prestigious award recognizes companies for outstanding, innovative and world class products, services, projects and programmes implemented annually. There were all together 200 submissions for various categories of the award from all over the world.
This category aims to motivate government entities to build partnerships with the private sector in order to provide and improve services in innovative ways and in a systematic and scientific approach. The award will be presented to the best main service that has achieved exceptional and sustained improvement and demonstrated outstanding performance that met and exceeded the expectations of the public through partnership with the private sector.
This category aims to motivate government entities to cooperate internally and to encourage cooperation between their respective departments and sections in order to improve services in systematic and innovative methods. The award is presented to the best main service that has delivered exceptional and sustained improvements and provided outstanding performance that met and exceeded the expectations of the public, through joint cooperation between different departments and sections within the government entity.
Dubai Customs were winners of the Best Corporate Social Responsibility Practices Award for the year 2015, organized under the Golden Globe Tigers Award, Kuala Lumpur, Malaysia. The award aims to recognise CSR & social innovation, education & academic across leadership levels in individual and organisation that aim at believing in excellence and perfection with limitless targets.
For the year 2015 Dubai Customs won the award for Excellence in Corporate Social Responsibility – Public Sector from the Princess Haya Award for Special Education (PHASE) in its fifth cycle, under the patronage of Her Highness, Princess Haya Bint Al Hussein, wife of H.H. Sheikh Mohammad Bin Rashid Al Maktoum. The award recognizes and motivates individuals and organizations who have dedicated their lives to support people with special needs. A total of 191 nominations were received during the year from various organizations in the UAE and Arab countries
It includes employees who present innovative and nonconventional works (project, invention, initiative) which are applicable and measurable. Cycle 18 / 2015
It is designated for employees of the 8th grade and below, as per the following: - The ability to face professional and personal hardships and challenges. - Above the bar achievements, and conducting a unique personal work exceeding the expectations. - Appropriate personal and behavioural conduct as well as commitment and persistence. Integrity, dedication and devoted services. Cycle 18 / 2015
It refers to any government entity that possesses exceptional e-applications in the field of service delivery, operation, communication, systems and so forward. Cycle 17 / 2014
It includes any advanced project or technical system adopted by a government entity, that has positive impact upon the entity’s performance and the level of quality and sophistication of the services delivered to the public, i.e. the application of a modern and advanced IT system and/or a technical system for automated command and control, or deploying a technical system ensuring the utilization of the new technologies in any walk of life (medicine, engineering, agriculture, transportation) etc. Cycle 17 / 2014
It includes government employees working in various administrative, clerical, financial or technical professions. Examples on such positions would include, administrators, employee affairs officers, administrative assistants, editors, journalists, translators, purchasing officers, storekeepers, teachers, statisticians, and archive, secretary and printing employees. Cycle 17 / 2014
It includes employees who present innovative and nonconventional works (project, invention, initiative) which are applicable and measurable. Cycle 17 / 2014
A novel development idea that is measurable and applicable, brings forward an added value and helps in improving performance Cycle 17 / 2014
It includes any advanced project or technical system adopted by a government entity, that has positive impact upon the entity’s performance and the level of quality and sophistication of the services delivered to the public, or on Dubai as a modern and an advanced city , i.e. the application of a modern and advanced IT system and/or a technical system for automated command and control, or deploying a technical system ensuring the utilization of the new technologies in any walk of life (medicine, engineering, agriculture, transportation), etc. Cycle 16 / 2013
It includes the nomination of one employee for each government Department, and choosing the distinguished employee at the level of all participating government departments regardless of their position and the types of tasks assigned to them. Cycle 16 / 2013
This category aims to motivate and reward service center managers/directors who have a clear vision of how to provide the highest levels of service and who show great commitment to the culture of public service delivery and continuous improvement. It also recognizes the efforts of the managers/directors who participate in an exceptional and sustainable manner in raising service efficiency, enhancing customers’ experience, and optimizing the performance of the centers they manage to reach exceptional levels.
For the year 2009 Dubai Customs was declared as 1st Runners-up for the Best CSR Implementation in the Large Organization category. This was the second cycle of this award which was organized by the Emirates Environmental Group, under the patronage of H.H. Sheikh Hamdan Bin Mohammad Bin Rashid Al Maktoum. This was the first formal award submission from the Dubai Customs CSR team where around 63 organization from 9 countries from UAE & other GCC countries participated in the competition.
For the year 2010 Dubai Customs was declared as winners for the Best CSR Implementation in the Large Organization category. This was the third cycle of this award which was organized by the Arabia CSR Network, supported by the United Nations Global. This was a second consecutive win of Dubai Customs where the competition was among 112 private and public sector organizations from 12 countries of UAE, GCC and the Arab World.
For the year 2010, Dubai Customs won the Most Women Friendly Employer Award from the Women In Leadership Forum in Abu Dhabi, in collaboration with NASEBA. The Award recognized the establishment of the Dubai Custom’s Child Care Center as the first government organization in the UAE to establish an in-house facility to support working mothers.
For the year 2011 Dubai Customs was a winner for the third consecutive year for the Arabia CSR Award , being the Best CSR Excellence & Implementer in the Public Sector category. The fourth cycle of this award organized by the Arabia CSR Network was under the patronage of H.H. Sheikh Ahmed Bin Saeed Al Maktoum. The award recognized best organizations from the UAE, GCC & the Arab World for demonstrating clear vision, concise strategy and effective implementation of CSR practices.
For the year 2011 Dubai Customs won the prestigious ElBaz Award for Excellence in Organizational Sustainability among all the public sector organizations who participated in this competition. The award was organized by the Hamdan Bin Mohammed E-University under the patronage of H.H. Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum. The award recognizes and encourages Corporate Social Responsibility in organizations that drives excellence in this area.
In 2011, Dubai Customs won the third Middle East Business Leaders Award in the area of Corporate Social Responsibility. The award was organized by The Leaders Magazine International Malaysia and managed by My Events International. This prestigious award was to recognize the achievements of the Mid-East Asia’s niche business visionaries, across all industry sectors and to honour their great contributions towards the Arab Gulf region’s economic development
Dubai Customs was selected as the Best Organization for Women Talent Development for the year 2011. The award is organized by the Middle East Excellence Awards Institute for the past 20 years and honours the best practices of leaderships that have succeeded in bringing about a change in different areas whilst developing strategies and methodologies that initiate the promotion, and establishment of women in the community.
Dubai Customs was declared as First Runner-Up for the Best CSR Excellence & Implementation in the Public Sector Category for the year 2012. This was the fifth cycle of this award organized by the Arabia CSR Network was under the patronage of H.H. Sheikh Ahmed Bin Saeed Al Maktoum. It honoured and showcased those organizations in the Middle East, Levant and North Africa region that demonstrated a clear strategy and effective implementation of CSR.
For the year 2012 Dubai Customs was honoured as First Runners-up for the Best NGO Collaboration Project by the Arabia CSR Network among all the private & public organizations from the UAE & MENA region. This was the first year that this award category was introduced and Dubai Customs submitted the details for the construction of a mosque-cum educational institution in Somalia as an initiative contributing to the sustainable growth and prosperity for a third world country.
For the year 2012 Dubai Customs was declared winner for the fourth Middle East Business Leaders Award in the area of Corporate Social Responsibility which was organized by The Leaders Magazine International Malaysia. The award was under the theme Redefining Global Economic Growth and it aimed to recognise the achievements of the GCC’s leading business visionaries across all industry sectors and honour their great contributions towards the region’s economic development.
For the fifth consecutive year, Dubai Customs once again won the Best CSR Excellence & Implementation Award in the Public Sector Category for the year 2013. The award was organized for the sixth year by the Arabia CSR Network was under the patronage of H.H. Sheikh Ahmed Bin Saeed Al Maktoum with the theme – Driving Sustainability Through Corporate Citizenship. The award was a competition among companies from the Middle East, Levant and North Africa region that best exhibit strong values and commitment towards sustainability, corporate responsibility, social accountability, stakeholder inclusiveness and other such aspects of business ethics.
For the second time, Dubai Customs was honoured as Second Runners-up for the Best NGO Collaboration Project which was organized by the Arabia CSR Network for the year 2013. The sustainable philanthropic project of “God Loves a Cheerful Giver” was selected to win this award among all the private & public organizations from the UAE & MENA region.
Dubai Customs won the Golden Peacock Global Award for Corporate Social Responsibility for the year 2013 in recognition to its contributions in the area of Global Sustainability and Corporate Responsibility. This international award is organized annually, to encourage initiatives in Corporate Social Responsibility promoting sustainable development globally, by the Institute of Directors, India.
For the year 2014 and for the second consecutive time, Dubai Customs was awarded the ElBaz Award for Excellence in Organizational Sustainability in the public sector category organized by the Hamdan Bin Mohammed E-University under the patronage of H.H. Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum. The award aimed to encourage organizations to continue and develop more in CSR and support the implementation of CSR that is fit for the 21st Century
For the year 2014 Dubai Customs was declared as First Runners-up for the sixth consecutive year for the Arabia CSR Award, being the Best CSR Excellence & Implementer in the Public Sector category. The seventh cycle of this award organized by the Arabia CSR Network was Organized under the Auspices of H.E Mohammed At Twajiri, Ph.D. Assistant Secretary General for Economic Affairs of the League of Arab States. The theme of the award was Green and Inclusive Economy and it was aimed to stimulate broad exchange of ideas and best practices in CSR in the Arab world to identify regional models for CSR excellence.
For the second consecutive year, Dubai Customs was declared winner of the Golden Peacock Global Award for Corporate Social Responsibility for the year 2014 which is organized annually by the Institute of Directors, India. The award recognized the contributions of Dubai Customs towards Corporate Social Responsibility and the initiatives taken for its implementation among competing international organizations.
Dubai Customs also won the Golden Peacock Global Award for Sustainability for the year 2014. The Award for Sustainability has been instituted to encourage initiatives in promoting sustainable development and honour the best organization for their unique achievements to build their brand and image. This award is organized by the Institute of Directors, India and receives more than 1000 submissions from more than 25 countries worldwide.
For the year 2014 Dubai Customs was declared winner of the Middle East Business Leaders Award for Corporate Social Responsibility – Public Sector . The award was organized by The Leaders Magazine International Malaysia and The Federation of GCC Chambers. It recognized companies from more than 10 countries hailing from Asia and the GCC regions respectively, who are making a powerful impact in their trade line and global markets and had extensively contributed to the growth of their establishments. The awards include recipients
It includes all government female employees in government Departments, at all ranks and work levels. Participation in this category does not restrict female employees from nomination to other categories of the Award. Cycle 18 / 2015
It includes all government employees whose work nature demand field work, such as officers, inspectors and policemen, as well as civil defence, firefighters, tourist guides, nurses, engineering and agriculture technicians, drivers and machinery operators and the like. Cycle 18 / 2015
It includes all government employees whose work nature demand field work, such as officers, inspectors and policemen, as well as civil defence, firefighters, tourist guides, nurses, engineering and agriculture technicians, drivers and machinery operators and the like. Cycle 16 / 2013
It includes employees who present innovative and nonconventional works (project, invention, initiative), which are measurable and applicable. Cycle 16 / 2013
It includes any advanced project or technical system adopted by a government entity, that has positive impact upon the entity’s performance and the level of quality and sophistication of the services delivered to the public, or on Dubai as a modern and an advanced city, i.e. the application of a modern and advanced IT system and/or a technical system for automated command and control, or deploying a technical system ensuring the utilization of the new technologies in any walk of life (medicine, engineering, agriculture, transportation), etc. Cycle 15 / 2012
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