Submit RAFED Information

​​​​​​​​​​A communication service that provides a direct link between Dubai Customs and the public to help protect the community and the economy through delivering top confidential information.

To send a message, dial the toll-free phone number 80080080 and then choose option 3 from the menu to go to “Rafed service” or fill the following form:​


numbers and hyphen "-" only, for e.g. 00971-4-4177777
Only .rtf, .doc, .docx, .pdf file is allowed of maximum size 2 MB
​The fields marked with * are mandatory​