search icon
advanced search


People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

Text resize:

Use the buttons below to increase or decrease the text size:


Click on icon to change color.

Contrast Button

Read Speaker:

Listen to the content of the page by clicking play on ReadSpeaker.

Sound Button

Shortcut Keys:

  • Services for Business:

    Alt + B
  • Services for Individual:

    Alt + I
  • For Menu:

    Alt + M
  • For Bookmark:

    Ctrl + D
Vision And Mission

RMP Vision

The vision is to successfully implement the RMP. The RMP is an organizational program which affects the way that people, processes, technology and information is managed to achieve the organizations objectives:
  • Collect and protect revenue.
  • Protect the economy.
  • Protect society.
  • Collect and disseminate trade data.
  • Provide high-level advice.
  • Facilitate Customs development in the region.
RMP Mission
The implementation principal that is of most importance is that Dubai Customs must meet the service delivery expectations of the Government of Dubai, the citizens of Dubai and the trading community who interact with Customs. The Government of Dubai has established for itself a vision of becoming an international centre for Finance, Tourism and Trade. Customs role is to support and enable this vision as it is at the centre of international trade and tourism when people and goods contact with Customs at the point they move across the border.

Website last updated on