logo1
logo2
logo3
search icon
advanced search

Accessibility

People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

Text resize:

Use the buttons below to increase or decrease the text size:

Contrast:

Click on icon to change color.

Contrast Button

Read Speaker:

Listen to the content of the page by clicking play on ReadSpeaker.

Sound Button

Shortcut Keys:

  • Services for Business:

    Alt + B
  • Services for Individual:

    Alt + I
  • For Menu:

    Alt + M
  • For Bookmark:

    Ctrl + D
Guiding Principles

RMP Guiding Principles

These principles below are intended to help establish the boundaries for how Dubai Customs will work within the RMP.
  • For Governance and deciding boundaries.
  • Setting the strategic & Long term direction.
  • Guidance for Resolving Key issues requiring Management Decisions.
  • Resolutions to Generic Process Theme Areas.
  • Helpful in breaking ties and conflicts.
The principles that have been accepted are: (These are not listed in any priority)
  • Dubai Customs will introduce totally paperless trading including collection and release recognizing traditional trade, and that provision needs to be made for private importers.
  • The RMP Program will be developed using a “Dubai Incorporated Approach”.
  • Customs is a validating authority for the declared information and not the information provider.
  • Process common across all transport modes and locations will be standardized.
  • Co-operation network for information exchange between cargo Custodians and Dubai Customs should be at least to the level for recognizing and accounting for cargo entering and leaving Dubai.
  • Declaration Process should be developed recognizing the potential to implement in the UAE and the GCC.
  • On receipt of a declaration by importer, goods clearance can be given release before actual arrival of the goods.
  • Any documents produced as part of declaration should be retained.
  • Processes should be future proof as much as possible.
  • Customs will base their operating premise on the management of information supported by appropriate risk management techniques.
  • The person making the declaration needs to be clearly recognizable and approved by Dubai Customs.
  • Cargo Handlers to be responsible for custody of and accounting for cargo.
  • There should be improvement to level of transparency to stakeholders.
  • Processes will be designed to support international initiatives to develop and protect the security of the supply chain.
  • International standards and guidelines will be recognized and followed except where they contradict the needs of Dubai, the UAE and the GCC.
  • The guidelines established by the Kyoto Convention are to be taken as minimum standards

Website last updated on