Department of Strategy and Corporate Excellence Briefs Delegation from Sharjah Economic Department on DC’s Experience in Developing Suggestion System
The Suggestions and Complaints Section of Dubai Customs’ Strategy and Corporate Excellence Department has received a delegation from Sharjah Economic Development Department. The main objective of the delegation’s visit was to learn about DC’s experience in the development of the Corporate Suggestion System. The delegation, received by Hussein Al-Fardan, Manager of Suggestions and Complaints Section at Dubai Customs, comprised of Fatima Mohammed Al Ghafli, Coordinator of Functional Planning, and Mohammed Khalil Al Mansouri, Senior Systems Support Technician.
Hussain Al Fardan delivered a presentation to the visiting delegation that covered different aspects of DC’s experience in the development of the Corporate Suggestion System, and the methodology and steps DC had adopted to follow-up on staff suggestions, down to applying feasible ones. The presentation had also included an illustration of DC’s most significant achievements in the development of the Corporate Suggestion System and the international awards and accolades the system obtained from prestigious international organizations.