News and Reports Detail


RAK Customs learns about best practices at the Airports Operations Department at Dubai Customs  

The Airports Operations Department at Dubai Customs received a delegation from its counterpart in Ras Al Khaimah, headed by Sheikh Abdullah Bin Mohammed Al Qasimi, Vice Chairman of RAK Customs. Mr Ali Al Maghawi, Director of Airports Operations Department, in  addition to terminal operations managers, manager of passengers interrogation office and Mr Safwan Al Suwaidi, Government Partnership Senior Officer, received the delegation.
The visit is in line with  the cooperation and coordination between Dubai Customs and customs organizations in the country and as part of the Department’s commitment to convey knowledge and exchange experiences.
The delegation learned about the flow of customs procedures followed at DIA Terminal 1, the civil interaction between Dubai Customs inspectors and passengers arriving to the country and the security alert inspectors have that contributes to foiling bids to smuggle prohibited and restricted materials.
Moreover, the delegation visited the Customs Training Hall at the Airports Operations Department. They learned about the advanced equipment and programs developed to prepare inspectors to work at all customs outlets.
They toured the Seizures Museum and browsed seizures previously made by customs inspectors. They visited the recently-established New Gold Office and other sections under the Airports Operations Department. 
After that, the RAK Customs delegation, accompanied by Ali Al Maghawi and other directors, moved to DIA Terminal 3, where they were briefed on the work mechanism followed at inspection sections. They stopped at the Command & Control Room and the Internal Equipment Section. A visual presentation was made to the delegation highlighting most prominent past seizures.
At the end of the visit, which was coordinated by the Government Partnership Section, Sheikh Abdullah Al Qasimi extended his gratitude and appreciation to Dubai Customs for their warm hospitality. He commended the Department’s efforts to utilize electronic technologies in customs business and the work structure and practices at the Airports Operations Department.
On the other hand, Mr Al Maghawi stressed on the importance of arranging visits regularly between customs departments in the country to share experiences and learn about best practices and in order to conduct benchmarks that positively reflect on work progress.