Persons to Contact

​​Customer Facing Procedures – Finance

This section deals with Customer Facing procedures that are applied in the Finance Department of Dubai Customs. It lays down guidelines for the operational and accounting aspects of Finance activities. It also helps Dubai Customs customers and stakeholders understand what is required from them for the purpose of facilitating the fast completion of their requirement.

Finance Department of Dubai Customs carries-out various activities. These require our Customers and stakeholders to learn about them in order to meet their requirement in the fastest time possible. Following are the Major functions with Customer facing activity:

Customer Account Servicing – CDR

Customer Account Servicing - SG

Seaport Automation System - SAS

Refund Section

Accounts Payable