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People of determination are an integral part of the Dubai Customs work system and society at large. In its strategic plan Dubai Customs adopted empowerment of people of determination as a key part of its workforce. The organization has provided all resources and requirements to enable these individuals and give them a fair chance to serve their community and their nation through an inclusive, disability-friendly workplace environment. Dubai Customs website is equipped with latest tools making it easily accessible to persons with disabilities.

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A day without service centers: A daily practice in Dubai Customs


Dear Dubai Customs Clients​;

Finance Department would like to thank you for your usual cooperation. Following the big success that ‘A day without service centers’ initiative witnessed we would like to inform you that we will activate the initiative for payment services through e-channels and smart applications only starting from Thursday 11 January 2018.

This is part of our efforts to achieve and realize the plan of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai of minimizing customer visits by 80% in 2018 as part of a wide and wise vision of turning Dubai into the smartest and happiest city in the world.

Dubai Customs has delivered 27 smart services to its clients through e-channels and smart applications.

Below are online services list:



Thank you

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