• History & Background

• Director General's Message

• Partners

• Vision, Mission and Values

• Dubai Customs HQ

• Our Commitment To Quality

• Dubai Customs Centres

• Dubai Customs Awards

• Dubai Customs Certificates

• Organization Structure

• HR, Finance & Administration
• Customer Management
• Policy and Legislations
• Customs Cargo Operations
• Customs Development

• Customer Happiness Charter

• Complaints Policy

• Enquiries

• FAQs

• Contact Center

• Contact Custom Departments

• Contact Us

Registration and Licensing

• Request Business Registration
  • Request Business Registration Renewal
  • Request Business Registration Amendment
  • Request Representative Card
  • Request Representative Card Renewal
  • Request Representative Card Amendment
  • Request Representative Card Cancellation
• Request Customs Warehouse License
  • Request Customs Warehouse License Renewal
  • Request Customs Warehouse License Cancellation

Customs Clearance

• Submit Customs Declaration
  • Request Customs Declaration Amendment
  • Request Customs Declaration Cancellation
• Request Cargo Transfer
  • Request Cargo Transfer Amendment
  • Request Cargo Transfer Cancellation
• Book Customs Inspection
  • Request Customs Inspection Amendment
  • Request Customs Inspection Cancellation
• Request Export Manifest
  • Request Export Manifest Amendment
  • Request Export Manifest Cancellation
• Submit Cargo Information
  • Clear Cargo Discrepancies
• Request Temporary Admission Extension
• Submit RAFED Information
• Request Customs Opinion
• Appeal Customs Decision
• Request Goods Classification
• Search HS Code

Finance and Refund

• Request Duty Account
  • Request Duty Account Amendment
  • Request Duty Account Top-up
• Pay Bills or Fines
• Submit Refund Claim
  • Request Refund Claim Amendment
  • Request Refund Claim Cancellation

Certificates and Reports

• Request Client Clearance Certificate
• Request Goods Landing Certificate
  • Request Goods Landing Certificate Amendment
• Request Vehicle Clearance Certificate
  • Request Vehicle Clearance Certificate Duplicate
  • Request Vehicle Clearance Certificate Cancellation
• Request No Objection for Customs Broker
• Request No Objection from Special Tasks
• Request FZ Invoice Issuance Authorization
• Request VAT Registration Certificate
• Request Customs Transactions Report
• Request Client Statement Account
• Request Trade Statistics Report

Bundles For Businesses

• Zadi

Services For Individuals

Customs Clearance

• Submit Customs Declaration
• Request Customs Declaration Amendment
• Request Customs Declaration Cancellation
• Book Customs Inspection
• Request Customs Inspection Amendment
• Request Customs Inspection Cancellation
• Appeal Customs Decision
• Request Customs Opinion
• Request Goods Classification
• Search HS Code
• Submit RAFED Information

Finance and Refund

• Pay Bills or Fines
• Submit Refund Claim
• Request Refund Claim Amendment
• Request Refund Claim Cancellation

Certificates and Reports

• Request Vehicle Clearance Certificate
• Request Vehicle Clearance Certificate Duplicate
• Request Vehicle Clearance Certificate Cancellation

Bundles For Individuals

• My Vehicle Clearance​

• Dubai Pulse

• Policies

• Dubai Trade Statistics

• Notices

• Sustainability Reports

• Publications