Dubai Customs

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ABOUT DUBAI CUSTOMS

HISTORY & BACKGROUND
DIRECTOR GENERAL'S MESSAGE
VISION AND MISSION
GOALS AND VALUES
ORGANIZATION STRUCTURE

HR, FINANCE & ADMINISTRATION
CUSTOMER MANAGEMENT
POLICY & LEGISLATIONS
CUSTOMS CARGO OPERATIONS
CUSTOMS DEVELOPMENT

OUR COMMITMENT TO QUALITY
DUBAI CUSTOMS LOCATIONS

CUSTOMER CARE

CLIENT SERVICE CHARTER
COMPLAINTS POLICY
ENQUIRIES
FAQ
CONTACT CENTER
CONTACT CUSTOMS DEPARTMENTS
LOCATION MAP
Contact Us

DUBAI CUSTOMS SERVICES

ALL ESERVICES
SERVICES FOR BUSINESSES

Registrations & Licensing

Request for Client Registration
Request for Client Accreditation
Request for Customs Warehouse License
Request for Trademark Record

Customs Declarations

Request for Customs Declaration Clearance
Request for Vehicle Clearance Certificate (VCC)
Request for Manifest Registration Approval
Request for Guarantees / Deposits Claims and Refund
Request for H. S. Code Classification
Request for Appeal
Request for Customs Opinion

Letters & Reports

Request for Letters and Certificates
Request for Transactions Report

Clients Care

Request for Awareness and Training
Submit Complaints, Suggestions and Enquiries
Submit RAFED Information

SERVICES FOR INDIVIDUALS

CLEARANCE OF PERSONAL EFFECTS

SERVICES FOR TRAVELLERS

CUSTOMS DUTIES

Permitted Luggage & Items
Duty Payable for Excess Quantity and Value

SELF DECLARATION

Passenger Deposit Refund Procedure
Temporary Admission of Exhibition Goods Accompanying Passenger.

DECLARING MONEY
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Home Contact us Site Map FAQ

Welcome to the official website of Dubai Customs, one of the leading customs administrations in the region. This site provides all the information that you would require while dealing with Dubai Customs as a resident, business or traveler in Dubai.

Please note, most of Dubai Customs transactions take place at Dubai Trade website that is the gateway to Dubai’s Logistic Supply Chain. We have tried to ensure that all the information is current and up to date and the website is easy to use. We would welcome your feedback in improving the quality of this website.

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Dubai Customs Procedures

Quick Links

Dubai Customs Events

Welcome to the Dubai Customs Website

Dear Visitor..

We are pleased to welcome you at Dubai Customs Website. The all new portal is an interactive point of contact with people and officials who give due concern to the services we provide at our main building, along with Customs Centres across the emirate of Dubai. These are apart from digital applications which facilitate customs transactions electronically round the clock from an...

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H.E. Ahmed Butti Ahmed Contact
Director General

Media Center

23/05/2013
Dubai Customs foils a bid to smuggle 259 pieces of African ivory
Dubai Customs has achieved a new success in its effort to combat trading in endangered fauna and flora prohibited by CITES Convention, by seizing a major bid to smuggle 259 pieces of ivory coming f...
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22/05/2013
WCO adopts Mohammed Bin Rashid`s initiative on trees plantation
In a symbolic initiative underlining the inmost relationship between World Customs Organization (WCO) and Dubai Customs, Mr. Kunio Mikuriya, WCO Secretary General visited during WC...
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17/05/2013
Dr Anwar Gargash Credits UAE for Ongoing Commitment to Maintaining Peace, Stability and Security in Region at 2013 WCO IT Conference & Exhibition
Opening the third and concluding day of the 2013 WCO IT Conference and Exhibition, hosted by Dubai Customs under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice-Pres...
Full Story